Privacy Policy

Effective Date: September 30, 2026

Second Pancake, Inc. (“Second Pancake,” “we,” “us,” or “our”) respects your privacy. Second Pancake provides business-to-business products and services, and our website and services are intended for business customers, prospective customers, vendors, and other professional users.

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, communicate with us, or interact with us in connection with our products and services.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

  • Name;
  • Business email address;
  • Telephone number;
  • Company name;
  • Job title or other professional information;
  • Information submitted through website forms, email, demonstrations, meetings, or other communications with us; and
  • Other information you choose to provide.

When you use our website, we may automatically collect limited technical information necessary to operate, maintain, and secure the website, such as IP address, browser type, device information, and server log data.

We do not currently use third-party analytics services or advertising tracking technologies on our website.

2. Cookies and Similar Technologies

We may use cookies or similar technologies that are necessary for website functionality, security, or basic operation. We do not currently use cookies for third-party advertising or behavioral analytics.

3. How We Use Personal Information

We may use personal information to:

  • Provide, operate, maintain, and improve our website, products, and services;
  • Respond to inquiries and requests;
  • Communicate with customers, prospective customers, vendors, and business partners;
  • Provide product demonstrations, support, and account administration;
  • Process and administer commercial relationships;
  • Maintain the security and integrity of our systems;
  • Comply with applicable laws, regulations, contractual requirements, and legal processes; and
  • Protect the rights, property, or safety of Second Pancake, our customers, and others.

4. How We Disclose Personal Information

We may disclose personal information to service providers and other third parties that assist us in operating our business, such as providers of website hosting and infrastructure, cloud computing and data storage, email and communications services, customer relationship management and business software, security services, and legal, accounting, or other professional services.

These providers may use information only as permitted in connection with the services they provide to us and subject to applicable contractual and legal requirements.

We may also disclose personal information when reasonably necessary to comply with law, respond to legal process, protect our legal rights, investigate suspected fraud or security incidents, or in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction.

5. Sale and Sharing of Personal Information

Second Pancake does not sell personal information in exchange for monetary consideration and does not knowingly share personal information for cross-context behavioral advertising.

We may disclose information to service providers and business partners for legitimate business purposes as described in this Privacy Policy.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide our products and services, maintain business and legal records, fulfill contractual obligations, resolve disputes, enforce agreements, and comply with applicable law.

Retention periods may vary depending on the type of information and the purpose for which it is maintained.

7. Information Security

We maintain administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

No information system or method of transmission over the Internet can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on where you reside and applicable law, you may have rights concerning your personal information, which may include the right to:

  • Request access to personal information we maintain about you;
  • Request correction of inaccurate personal information;
  • Request deletion of personal information;
  • Obtain information about how we collect, use, or disclose personal information;
  • Request a copy of certain personal information; and
  • Exercise other privacy rights available under applicable law.

We will not discriminate against an individual for exercising privacy rights provided by applicable law. To submit a privacy request, contact us using the information below. We may need to verify your identity before completing a request.

9. California Residents

California residents may have additional rights under applicable California privacy laws, including rights to know, access, correct, or delete certain personal information and, where applicable, to opt out of certain sales or sharing of personal information.

Second Pancake will honor applicable privacy rights in accordance with California law.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

10. Children's Privacy

Our website and services are intended for businesses and professionals and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices of third-party websites or services, and their practices are governed by their own privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other circumstances. When we make changes, we will update the effective date shown at the top of this Privacy Policy.

13. Contact Us

For questions about this Privacy Policy or to submit a privacy-related request, contact:

Second Pancake, Inc.
Email: legal@2ndpancake.com